Experience
Sr. Software / DevOps Engineer • HerdDogg
- Designed company’s first Docker dev platform; reduced onboarding/setup issues ~60%.
- Led Rails 5→7 production upgrade with zero downtime.
- Enforced CI/CD, testing, and linting via GitHub Actions; reduced regressions.
- Improved search/caching pipelines; cut lookup latency ~30%.
- Owned PostgreSQL, MongoDB, Redis, AWS/Heroku infrastructure.
- Documented fixes and improved workflows, boosting team consistency and resolution quality.
Sr. Software Engineer • G2
- Contributed to high-traffic Rails services and DevOps operations.
- Rapidly onboarded into large production codebase and deployment ecosystem.
Sr. Software / DevOps Engineer
Travel Health America • Lifestream Development Group
- Scaled infrastructure from 1→22 servers and eliminated third-party IT.
- Saved ~$250k in operational costs.
- Built and maintained multiple EMR/EHR platforms and hired internal IT team.
Technology Consultant • Gratiel Technologies
- Delivered Rails platforms for healthcare, legal mediation, and employee portals.
- Built automation for data migration, monitoring, backups, and DevOps workflows.
- Implemented Chef and Docker automation for client environments.
Full-Stack Software/DevOps Engineer • First Court
- Modernized server infrastructure, backups, and cloud-hosted legal applications.
- Supported real-time online settlement testing platforms.
Computer Support Technician • Sykes Enterprises
- Delivered Tier-2 technical support for software, hardware, networking, telephony, and email systems supporting Gateway Computers customers.
- Diagnosed and resolved customer issues across Windows environments and consumer hardware platforms.
- Provided customer-facing technical troubleshooting and clear communication to non-technical users.
- Contributed to team expansion from 10 → 30 technicians through high service quality and performance.
- Helped the team achieve #1 national performance ranking for 6 consecutive months.
Programmer Analyst • ND Office of Attorney General
- Provided high-volume technical support across hardware/software/phone/email with strong customer outcomes.
- Developed first employee evaluation system for the agency.
- Designed and published the first public website for the agency.
Certifications
Licenses
Motor Vehicle
Class D Class MProductivity
B2B Tools
Slack 4+ yrs MS Teams Asana 4+ yrs Jira Basecamp 6+ yrs Monday Zoom 8+ yrs Google Meet Big Blue Button 2+ yrs SnowflakeOpenSource Online Apps
Wordpress Request Tracker MediaWiki GitLab Big Blue Button 2+ yrsMedia Tools
GIMP 12+ yrs Inkscape 9+ yrs Kdenlive8 yrs Photoshop IllustratorOffice Tools
Office • Libre 24+ yrs PDF Editors Prezi FigmaSkills
Programming
Ruby 13 yrs Rust Python PHP Visual Basic12 yrs Java C C++ node.jsWeb Development
Rails 13 yrs HTML 24 yrs CSS 3 • SASS 15 yrs React JQuery Coffeescript Foundation Bootstrap StimulusJSDatabase
PostgreSQL 17 yrs MongoDB 2+ yrs REDIS MySQL 10 yrs MS SQL Server7 yrs MS Access16 yrs SQLiteAI Tools
ChatGPT 5.x Github - Copilot Octave (ML) perChanceTesting • Lint • Coverage
Github Actions rspec rubocop simplecov pry eslint scss-lint yaml-lint mdl-lint capybara seleniumOS/Cloud
Linux • Ubuntu • Red Hat 18+ yrs MS Windows 26 yrs Macintosh • Apple ~8 yrs AWS 8+ yrs Heroku • Heroku Shield 8+ yrs Rackspace Google CloudVirtualization
KVM 15+ yrs VMWare VirtualBox15+ yrs Docker 8+ yrs KubernetesDevOps Tools
Terraform Chef6 yrs git 11 yrs Capistrano8 yrs CD/CI Unicorn5 yrsNetwork
CloudFlare 4+ yrs WAF DNS GoDaddy TLS/SSL certbot DHCP iptables • FirewallPlatform
NextCloud • ownCloud • Alfresco NGINX • Apache2 Zimbra • ExchangeLogs • Metrics
Grafana Promethieus BetterStack Skylight HoneybadgerRemote
ssh X2go • NX RDP Go2Meeting • WebEx CitrixHighlights
- Reliable operations mindset: backups, patching, least privilege, observability.
- Clear communicator: runbooks, documentation, and user-friendly support.
- Comfortable owning systems end-to-end.
Impact
- Rails 5→7 migration
- Docker platform adoption.
- CI/CD enforcement
- Legacy modernization
- Infrastructure cost reduction
Contact
Phone: (701) 390-2381
SMS: Text Me
Email: ewanchic@gmail.com
LinkedIn: linkedin.com/in/wanchic
GitHub: github.com/wanchic
StackOverflow: stackoverflow.com/users/1257980/eric-wanchic
Dev.to: dev.to/wanchic